Privacy Policy

Privacy Policy – Glok AI

Last Updated: 20 December 2025

Glok AI (“Glok”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, store, and safeguard your information. This Privacy Policy explains how data is handled when you use the Glok AI platform, website, applications, and services (collectively, the “Services”).

By accessing or using Glok AI, you agree to the practices described in this Privacy Policy.

1. Who This Policy Applies To

This Privacy Policy applies to:

  • Business owners and representatives using Glok AI
  • Website visitors
  • Users who interact with Glok-generated content or communication channels
  • Customers contacting businesses through Glok-powered tools

2. Information We Collect

A. Information You Provide Directly

When you sign up or use Glok, we may collect:

  • Business name, category, and description
  • Owner or representative name
  • Email address and phone number
  • Business location and service area
  • Social media handles and business profiles
  • Website and Google Business Profile details
  • Messages, prompts, and content inputs you provide

B. Automatically Collected Information

We may collect limited technical data such as:

  • Device type, browser type, and operating system
  • IP address and approximate location
  • Usage activity within the platform
  • Log data and performance metrics

C. Third-Party Integrations

If you connect third-party platforms (e.g., Google, Facebook, Instagram, WhatsApp):

  • We access only the permissions you explicitly authorize
  • Data access is limited to what is required for functionality
  • We do not access personal data beyond business-related permissions

3. How We Use Your Information

We use your information to:

  • Provide and operate Glok AI services
  • Generate and manage marketing content
  • Optimize local visibility and engagement
  • Enable messaging, communication, and automation features
  • Improve platform performance and user experience
  • Provide customer support and troubleshooting
  • Ensure security, fraud prevention, and compliance
  • Send important service-related notifications

We do not sell your data to third parties.

4. AI & Content Generation Usage

Glok AI uses artificial intelligence to:

  • Generate marketing content
  • Analyze business inputs and preferences
  • Optimize messaging for local audiences

Important clarifications:

  • AI outputs are generated based on user-provided business information
  • We do not use your private business data to train public AI models
  • Generated content belongs to you as the business user
  • You remain responsible for reviewing and approving published content

5. Data Sharing & Disclosure

We may share data only in the following cases:

  • With trusted service providers (hosting, analytics, messaging APIs)
  • To comply with legal obligations or government requests
  • To protect Glok, users, or the public from fraud or harm
  • During a business transfer (merger, acquisition, or asset sale)

All third-party partners are required to follow strict data protection and confidentiality standards.

6. Data Security & Protection

We take data security seriously and implement:

  • Industry-standard encryption (in transit and at rest)
  • Secure authentication and access controls
  • Role-based permissions
  • Regular monitoring and security updates
  • Limited internal access on a need-to-know basis

While no system is 100% secure, we continuously improve safeguards to protect your data.

7. Data Retention

We retain data only as long as necessary to:

  • Provide the Services
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

You may request deletion of your account and associated data, subject to legal obligations.

8. User Rights & Choices

Depending on your location, you may have the right to:

  • Access your data
  • Correct inaccurate information
  • Request data deletion
  • Withdraw consent for certain processing
  • Object to specific data uses

Requests can be made by contacting us at the email listed below.

9. Cookies & Tracking

Glok AI may use cookies or similar technologies to:

  • Improve performance
  • Understand usage patterns
  • Maintain session security

You can control cookie preferences through your browser settings.

10. Children’s Privacy

Glok AI is not intended for users under the age of 18.
We do not knowingly collect personal data from children.

11. International Data Transfers

Glok may process data in multiple jurisdictions.
We ensure appropriate safeguards are in place for cross-border data transfers in accordance with applicable laws.

12. Compliance With Laws

Glok AI is designed to align with:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Indian IT Act & DPDP Act (where applicable)
  • Other relevant data protection laws

13. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

Continued use of the Services after updates indicates acceptance of the revised policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact:

Glok AI Support
📧 Email: support@glok.ai
🌐 Website: https://www.glok.ai

In Summary

Glok AI respects your privacy, protects your data, and uses information only to help your local business grow—securely, transparently, and responsibly.

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